Customer Support

Customer Support

Our team will be more than happy to help you if you have any inquiries regarding your bill, our plans, or services.

To ensure efficient service, please have your Meter Number and Account Number available.

As per the GDPR regulations governing the protection of personal data, any personal information may be provided exclusively to the owner of the meter, or their legal representative.

Contact us

Methods of Payment

Your bill may be paid via:

  • Cash deposit or transfer to the below bank accounts
  • Cheque at our customer service centres
  • SEPA Direct Debit
    • Relevant document to set up direct debit instructions may be found on the DOCUMENTS tab


Hellenic Bank
Account No.: 11901H2194401
IBAN: CY960050011900011901H2194401

AstroBank
Account No.: 000002819484
IBAN: CY65008003600000000002819484

Bank of Cyprus
Account No.: 357029473612
IBAN: CY47002001950000357029473612